Dayspring Technologies Won’t Use Its Customer Data to Make a Profit (Video)

Video / Produced by partner of TOW

Mobile Strategist Chi-En Yu pays careful attention to the way she stewards her customers’ data.

Transcript:

There are other businesses or apps that are in our space where one of the ways that they earn money is by selling the data of their users.

For us, we’ve always felt like people’s data is personal - it’s their data. We hold it in order to serve them, in order to provide a service for them, organize it in a certain way, and help them visualize it in a certain way. But at the core, it’s not ours for our sake. We do use it in aggregate in order to make our product better, but not in the sense of profiting off of other people’s data.

If I think too hard about some other company using my information in order to earn money for their gain, it makes me really uncomfortable. I would imagine that happens for our customers as well. In particular with financial data, we know, and as we continue to work in this space have come to understand more deeply, how personal people feel it is.

We don’t even have things like people’s bank account passwords or user names - things that people rightly feel is a critical security in their families. But even the kind of information we do have people feel very sensitive about it. I think it’s important to pay attention to that - that it’s theirs and it’s not ours.

Watch the full film Dayspring (Monastery 2.0) from the Faith & Co. film series from Seattle Pacific University.

This video serves as an illustration to the TOW Bible Commentary article A Trustworthy Worker is Faithful to His or Her Fiduciary Responsibilities.