People tend to believe that running a company is serious business. But not Herb Kelleher of Southwest Airlines.
The man who led Southwest through 60 consecutive quarters of earnings increases . . . the man who revolutionized the airline industry . . . has proved that laughter helps build teams, spur productivity, reduce stress, and spark creative ideas. From President Reagan saying "Honey, I forgot to duck" when he was shot, to our ability to laugh at our own shortcomings, humor is an essential leadership skill.
This is Howard Butt, Jr., of Laity Lodge urging you to enjoy humor every day. Laugh! If it doesn't come easily, at least it encourages an atmosphere where employees can comfortably cut loose. We take ourselves too seriously at our own peril . . . in the high calling of our daily work.
There is a time for everything,
and a season for every activity under heaven:
...a time to weep and a time to laugh,
a time to mourn and a time to dance...