Correcting Mistakes

Audio / Produced by The High Calling


Katie worked in her dad's fast-food restaurant, taking orders and handling the drive-through. Occasionally she got the dreaded phone call. And the caller invariably was furious.

"You messed up our order!" A sandwich missing … or no fries … maybe the wrong drink.

Katie’s dad had taught her the drill. "We’re so sorry," Katie would say. "Give us your address, and we'll deliver it."

Some customers backpedaled. "Wow, no need for that," they'd say. Others opened the door several minutes later to an employee with the correct order and a big smile.

This is Howard Butt, Jr., of Laity Lodge. When we get it wrong, action, not lip service, is our best response … in the high calling of our daily work.

Godly sorrow brings repentance that leads to salvation and leaves no regret, but worldly sorrow brings death. See what this godly sorrow has produced in you: what earnestness, what eagerness to clear yourselves, what indignation, what alarm, what longing, what concern, what readiness to see justice done. At every point you have proved yourselves to be innocent in this matter.

(2 Cor. 7:10-11)