No Smiley Face Icon
Audio / Produced by The High CallingTranscript
Ann was indignant. Near tears. She’d answered a client’s question. She meant to help her boss and show speed. Her boss, however, was furious. He believed Ann had overstepped her bounds.
Adding fuel to the fire, all communication was by email. Neither could see the other’s point. No smiley-face icon would end this standoff.
This is Howard Butt, Jr., of Laity Lodge. Ann had a double problem: a misunderstanding compounded by distance. She ended the standoff in a one-two punch: one, she picked up the phone. Two, she softened her voice and let her boss explain first. From there, things improved. In our digital world, many solutions still require the human touch … in the high calling of our daily work.
Featured image by Loizeau. Used with Permission. Source via Flickr.
Ethics is about knowing and doing what is good or right, and workplace ethics is about knowing and doing what is good or right at work. For the Christian, this means applying the Bible and other resources of the Christian faith to help decide and do what is ethical or moral at work.