Servant Leadership (Matthew 20:20-28)
Despite this parable of God’s grace and generosity, despite hearing Jesus remark twice that the first shall be last and the last first, Jesus’ disciples are still missing the point. The mother of James and John asks Jesus to grant her two sons the most prominent places in his coming kingdom. The two men are standing there and Jesus turns to them and asks, “Are you able to drink the cup that I am about to drink?” They respond, “We are able.” When the other ten disciples hear about this, they are angry. Jesus takes this opportunity to challenge their notions about prominence.
You know that the rulers of the Gentiles lord it over them, and their great ones are tyrants over them. It will not be so among you; but whoever wishes to be great among you must be your servant, and whoever wishes to be first among you must be your slave; just as the Son of Man came not to be served but to serve, and to give his life a ransom for many. (Matt. 20:25-28)
True leadership is found in serving others. What this looks like will vary according to the workplace and situation. This doesn’t mean that a CEO must take a monthly turn sweeping the floors or cleaning the toilets, nor that any worker can cite helping someone else as an excuse for not doing their own work well. It does mean that we do all our work with the aim of serving our customers, co-workers, shareholders, and others whom our work affects. Max De Pree was a long time CEO of Herman Miller and member of the Fortune Hall of Fame. He wrote in his book Leadership Is an Art, “The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor. That sums up the progress of an artful leader.”
The servant is the person who knows his or her spiritual poverty (Matt. 5:3) and exercises power under God’s control (Matt. 5:5) to maintain right relationships. The servant leader apologizes for mistakes (Matt. 5:4), shows mercy when others fail (Matt. 5:7), makes peace when possible (Matt. 5:9), and endures unmerited criticism when attempting to serve God (Matt. 5:10) with integrity (Matt. 5:8). Jesus set the pattern in his own actions on our behalf (Matt. 20:28). We show ourselves to be Christ-followers by following his example.
Max De Pree, Leadership is an Art (New York: Doubleday, 1989), 9.